Wednesday, August 31, 2011

Hurricane Irene Update - 8/31 PM

Update from Durham Town Administrator, Todd Selig, on the power restoration and recovery following Hurricane Irene:

Hurricane Irene | Power Restoration Update
Wednesday, August 31, 2011 – 12:00 PM

Dear Members of the Community,

As of 7 AM today, PSNH indicated that to the best of their knowledge, all Durham customers had been restored with electricity except Hemlock Drive and Longmarsh Road. If you still do not have power and live on another Durham roadway, please call PSNH directly at (603) 868-5578 to re-report your outage.

DO NOT ASSUME PSNH KNOWS YOU HAVE NO POWER

Residents without power should not assume the power company knows that they have no power even if the outage was previously called in.

At times, the utility company will address the problem believed to be causing the power outage and after doing so will “clear” the circuit with the assumption that all power service has been restored within that circuit even though it may not be fully restored. If you do not let the power company know you still do not have power, the company will not know.

WHO TO CALL TO REPORT A POWER OUTAGE

During a power outage, residents who obtain power from Public Service of New Hampshire should contact PSNH directly at 1-800-662-7764 to report their outage.

ROAD CLOSURE REPORT

Unfortunately, we have experienced additional smoking tree branches across power lines on Packers Falls Road and therefore Packers Falls Road has been closed at the Newmarket line near Constable Road.

PRIVATE PROPERTY OWNER DAMAGE ASSESSMENT REPORTS REQUESTED BY THE STATE OF NH

All private property owners who suffered serious property damage related to Hurricane Irene are asked to collect as much information on the damage as they can and report it directly to the State of New Hampshire by calling 211 New Hampshire.

Written estimates from contractors, bills for actual expenditures, photographs – any records that may be used to establish the amount of losses should be retained.

Reporting losses to 211 will help the state determine the extent of damage to private property and will assist state officials in applying for Federal disaster assistance.

There is no guaranty that the state will receive assistance for private property damage, which is known as Individual Assistance. If it is granted, property owners will have to report the same information a second time, to the Federal Emergency Management Agency.

Thank you for your patience as we work with PSNH to restore power to the community.

Todd

Todd I. Selig, Administrator
Town of Durham, NH
T. 603.868.5571 || F. 603.868.5572
tselig@ci.durham.nh.us || www.ci.durham.nh.us

As of 6:16AM today, PSNH is reporting 9 customers without power in Durham, 109 in Lee, and 66 in Madbury.

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